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Returns

Returns policy

The Customer has 14 days from the date of delivery to exercise its right of withdrawal and ask for a refund or an exchange. Before any return for refund or exchange, the customer must contact Baltic Watches ([email protected]). The goods must be returned by the customer at its own expenses to Baltic Watches no later than fourteen days after having informed Baltic Watches about his decision to withdraw.

All returned items must be received in their new unused condition, complete and in their original packaging. The original purchase price of the goods will be refunded to the customer at the receipt of the goods by Baltic Watches.

In case of a return for exchange, the new product will be sent at the receipt of the returned item. Damaged, incomplete, or dirtied articles turned over by the customer won’t be taken back (as far as they could not be sold again) and consequently will not be refunded nor exchanged.

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